HOW DIGITAL MAILBOX SERVICE WORKS

STEP 1:

Regardless of where you live (in the state, out of state, or out of the country), your postal mail arrives at our facility using your unique, designated Scan Mailboxes address in Austin, TX, USA.

With Scan Mailboxes, you can choose your own four digits (####) mailbox number or we can assign a random mailbox number for you. It's your choice! 

STEP 2:

When your mail arrives at our facility, our staff scans the front of the envelopes and packages only. An email notification will be sent to you and the images are posted on your secure online account for your viewing. After scanning, all physical mail and packages are locked in a secure storage onsite until you decide on what to do next.

STEP 3:

Upon viewing your secure online account, you view your mail and packages on any devices with internet access and decide from the options on how you want items to be handled. 

We have many more of awesome features available for you to use in your online account: 

Open and Scan
View the inside contents. Of course, we always scan them in color!


Check Deposit
We'll deposit your check if you are unable to deposit via your mobile deposit service through your bank.


Shred & Recycle
We shred your sensitive mail using a well-reputation local on-site truck shredding service. One of our scanning managers will accompany with the bin to the truck and supervise the shredding process until completion. 

Selective Mail Forwarding
Forward any selected mail and packages (such as new credit cards or legal documents) to designated physical addresses wherever you are. 


Download PDF
You can download your scanned contents in PDF to be saved on your computer or upload to your cloud storage service.


Physical Storage
We'll keep your physical envelope for sixty (60) days and packages for fourteen (14) days at no additional charge. After that, there is a $0.05 per envelope per day fee for remaining in our storage until checked out. There is a $0.50 per pound per package per day fee for remaining in our storage until checked out.


ONLINE FEATURES

Scan Mailboxes gives you complete control over your mail deliveries online. With Scan Mailboxes, you can manage your mail remotely from any location with complete security. Review the image online and decide how you want the item handled. On both of your mobile device or computer!


UNLIMITED INDIVIDUAL RECIPIENTS

Under your single user account, you can have unlimited individual names (recipients) at no additional cost. Simply send an email to [email protected] with the list of names assigned to your mailbox number. 


ENVELOPE AND PACKAGE SCAN

Once we receive your mail or parcel, we'll scan your envelope or take a digital image of your parcel's label then assigned to your online mailbox account. 


EMAIL NOTIFICATION ALERT

You will also receive an alert via email and you can view the scans online in your account.


POSTCARDS

Both sides of your postcard will be automatically displayed as one image in your inbox. This will be calculated as one envelope scan. No need to request open and scan for postcards!


SECURE STORAGE

After your items are scanned, they are placed in our secured storage by default accessible to authorized staffs only until further directives to help keep your home or office free from clutter.


Open and Scan Contents

Per your request, we can open and scan the contents of your mail then deliver it to you online, protecting your privacy with industry standard encryption.


OPTIONAL AUTOmatic OPEN AND SCAN REQUEST

Optionally, you can set your mailbox account to mark all of your new incoming mail to be open and scanned automatically, saving your time even more. The packages and magazines are excluded from this automatic process. This feature is off by default.


FREE SEARCHABLE PDF ATTACHMENT VIA EMAIL

When you request us to open and scan your mail, the contents will saved as PDF file and emailed to you at no additional charge. Each PDF file attachment will be optical character recognized (OCR'd) which allows you to search for any text within the scanned documents. Plus, the file attachment is highly compressed with crisp and clear color images, allowing a quicker download, saving your storage space and bandwidth when you're on the go! This feature is turned off by default. To enable this feature, click here.


Selective Mail Forwarding

Our selective forwarding service ensures that you receive only the mail that you really want. You simply choose which items you want, where and when you want them sent, and we'll forward them on to any destination in the world - it's that easy!


PACKAGE HOLD

We'll hold your package from any couriers until you come in and pick it up within 14 days at no additional cost.


UNLIMITED SHRED AND RECYCLE

We offer unlimited shredding at our own facility. We understand that many financial or personal documents are confidential and will be shredded to prevent identity theft. We use a well-reputation local on-site truck shredding service. One of our scanning managers will accompany with the bin to the truck and supervise the shredding process until completion. This is included with your subscription plan at no additional cost.


LOCAL Delivery

No time to stop by our office to pick up your items? Fear not! We provide local delivery using a local courier service company for a nominal fee. We can have it delivered to you immediately, or if you'd like, we can have it delivered to you at a specific date and time. You will receive an email notification with the estimated time of your package's arrival. We're here to make your life easier!


CHECK DEPOSIT SERVICE SUBSCRIPTION - $5.00/month

Deposit services from Scan Mailboxes will eliminate the need to stand in line at your bank - just tell us which account you want your checks deposited to, and we'll take care of the rest. To enable your check deposit service in your account, you need to enroll here.

For any banks other than Wells Fargo Bank, the fee is $4.95 per deposit to one bank, including the first check. Add $1.00 for each additional check after the first check in the same deposit.

For Wells Fargo Bank customers only, the fee is $2.95 for the first check. Add $1.00 for each additional check after the first check. It's simply because they're in the same building where we are located in! 

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